In this article, we have highlighted some of the most common reasons due to which Yahoo mail stops working. Further, we have explained the detailed solutions for all these problems to fix your “Yahoo mail is not working” error.
Causes which impact the functioning of 'Yahoo mail is not working' problem
Here is the list of the topmost reasons that lead to the issue of Yahoo mail functioning problem.
- An obsolete version of your browser.
- The unwanted crowd of caches and cookies in the browser hindering the smooth functioning.
- Improper server settings.
- Entering the wrong password or username or maybe both of the former and latter reasons.
- The presence of third-party extensions and add ons
Follow the Steps to Fix Yahoo mail not working on Chrome Browser (Computer)
1- Update Your Outdated browser:
We will explain you the process to update your Chrome browser to its latest version to solve the issue of Yahoo mail not working on Chrome. Follow the below steps-
- Open Google Chrome on your device and click on the three vertical lines from the top right of the screen to open “Menu”.
- Now, go to “Help” and tap on “About Google Chrome”.
- Here, your browser will automatically search for the latest update and install them. Just wait for few minutes patiently.
- Once the update finishes, tap on “Relaunch” tab to restart your browser.
2- Clear cookies and cache files from the browser:
- Open Chrome browser and press “Ctrl + Shift + Delete” keys at the same time from your keyboard in Windows PC. For Mac, press “Command + Shift + Delete”.
- Now, under “Time Range”, choose “All Time”.
- Tick the boxes with “Cookies” and “Cache Images” and tap on “Clear Data”.
- Now wait for few minutes and restart your browser.
By performing these steps you can easily fix your issue of ‘Yahoo mail is not working on Chrome’ browser.
3- Wrong configuration of Incoming and Outgoing server settings:
If you are using your Yahoo account on third party mail applications then it is important that you enter correct email settings. Here are the correct settings –
Incoming mail settings (IMAP):
- Incoming Server – imap.mail.yahoo.com
- Port- 993
- SSL Requirement – Yes
Outgoing server settings:
- Outgoing Server- smtp.mail.yahoo.com
- Port- 465
- SSL – Yes, required
For detailed information on Outlook, go to our Outlook not receiving email guide.
4 - Validating through wrong email password:
This is once of the most common email error which most of the users faces. Make sure you take care of the below mentioned things-
- First, ensure that you are opening the correct Yahoo sign in url which is “www.mail.yahoo.com”.
- All passwords are case sensitive. Therefore, check your “Caps Lock” key before entering the password.
- In case if you forgot your password or username, go to Yahoo account Recovery guide for complete solution steps.
5- By Removing unwanted extensions:
Some extensions may block your Yahoo page from opening. Perform the below steps to disable or delete them-
- On your browser (ex Chrome), go to “3 dot menu” button.
- Here, scroll to “More Tools” and tap on “Extensions”.
- Now, you will see list of all the installed extensions in your browser. Delete all the unknown extensions and the try to access Yahoo mail.
- If still Yahoo mail is not working, disable all the remaining extensions and then try to access your mail.
Steps to Fix The Yahoo mail not working on iPhone Problem
1- Have proper internet connection:
If your Yahoo mail is not working on iPhone, then follow the below given steps –
- First, connect your iPhone to WiFi or cellular data.
- Try to open any website on the browser of your iPhone to check if your internet is working or not.
- Go to “Settings” and turn on and off the “Airplane” mode to refresh your internet.
2- Delete and Reinstall Yahoo email in mail application
To delete your Yahoo mail account-
- On your iPhone, go to “Settings” and select “Mail” option from the menu.
- Here, tap on “Accounts” > select Yahoo account > select “Delete from My iPhone”.
Here’s how to add Yahoo account in iPhone
- Once again, open “Settings” > “Mail”.
- Thereafter, select “Accounts” and tap on “Add Account” option.
- Here, choose “Yahoo” from the list of email providers.
- On the following screen, enter your login credentials and wait for few minutes.
Now finally your Yahoo mail is reconfigured on your iPhone and your issue of ‘Yahoo mail not working on iPhone’ should be resolved by now.
Conclusion:
We hope that this writeup comes to your best use while working on Yahoo mail and looking for the appropriate ways to fix the issue of Yahoo mail not working on Chrome, Windows and iPhone. Make sure to go through all these troubleshooting steps one by one to get a fix for your issue.