Troubleshooting Steps For AOL Mail not Receiving and Sending Emails

In this page, we will look at some common reasons for AOL not receiving and sending emails. Further, we will provide with simple fix to get your email back up and running.

Step Wise Solution to Fix AOL mail not getting or sending any emails

Clearing Cache on Browser

Many times cache and cookies of browser can cause problems with certain websites including emails. Hence, clearing them may just fix your issue.

Open your browser (ex – Chrome).
Select “three dots icon” located on the top right of the screen.

Here, select “more tools” and tap on “clear browsing data option”.

Next, select time range to “All time” and check the box of “Cookies and other site data” and “Cached image and files”.

Thereafter, press on “Clear data” option.
Now, wait for sometime and restart your browser.

This should fix your issue of Aol not receiving and sending emails. However, if the issue still persists, try accessing your email from some other browser.

Update Bowser

Follow the steps to update browser to resolve aol not receiving or sending email correctly:-

Open your by default browser chrome and go to the three dot on right corner and next select ‘Help’ option.

From the next appear windows you the choose the option ‘About Google chrome’ which will be taken to the About page for Chrome.

Now Chrome automatically check for latest version of update if find updates, click on the ‘Relaunch’ button to install them.

Your browser now tells you “Chrome is up to date”.

Filter or Block settings

Improper filter or block settings can block emails from some senders and prevent them from coming to you. This can be fixed by following these steps-

Firstly, log in to your AOL email account
Click on “options” from top right corner and select “mail settings”.
From here, select “filter settings” from right of screen.
Now, if you see any filter here, hover your mouse cursor to it and delete it by pressing on “X”.

So follow these steps to fix your AOL mail sending or receiving emails problem.

Setting up correct incoming and outgoing server settings

Incorrect email settings can cause issues in sending and receiving email. Moreover, these settings become more important if you are using your email through third party mail applications such as Outlook.

Therefore, make sure that below settings are configured in you AOL email.

Incoming mail server (IMAP)

Server: imap.aol.com
Port: 993
Security: SSL/TLS
Username: Your full email address
Password: Your password

Outgoing mail server (SMTP)

Server: smtp.aol.com
Port: 465
Security: SSL/TLS
Username: Your complete email address
Password: Your AOL email password

Internet Connectivity Issue

Your AOL email may not work due to improper internet connection. In order to fix these, follow the below steps-

Restart you router or modem
Try accessing your email from different device such as phone, tablet etc
If still problem persists, contact your internet service provider.

Email inbox is full

New emails may not land in your inbox if it is full or out of space. Here is how to resolve this –

Located and delete unwanted emails to create space.
Further, you can archive your important emails or forward them to another email address and then delete them to create some space.

Email forwarding setup

If you have setup email forwarding, then all your emails will go to some other email address instead of AOL. Therefore, remove all email forwarding settings and then check if your issue is resolved or not.

Temporarily Disable Antivirus and Firewall

Antivirus or firewalls can sometimes block incoming emails. Therefore, disable them to check if this fixes the issue or not.

To Disable the Firewall follow these steps below here:

Go to the windows search then >Click on the Windows logo and find “control panel” in the search box.

Once control panel open > find and click on the System and Security.

Next select ‘Windows defender firewall settings’.

Select this option > Turn Windows Defender Firewall on or off.

Now Click the Turn off Windows Defender Firewall radio buttons below the Private network settings and Public network settings again click OK.

Hope you will get the solution for your AOL not sending or receiving emails problems.

Conclusion:

This article assists those people who are are having trouble in fixing AOL not sending or receiving emails problems. These problems can be easily fixed by following the above troubleshooting steps.