Why is My ATT Email Not Working on My Device

Detailed Troubleshooting Guide to Fix ATT.net email Problem

In this article we have explained the various reasons which causes problem in ATT email. Thereby, we have further explained the solutions for these problems in brief. Further, many users report an issue while trying to send or receive mail in Outlook on Windows 10. Therefore keeping that in mind, the resolutions for this issue has been provided. 

Reasons that will state 'why ATT email is not working'-

Its is vital that you understand the exact issue due to which ATT email is not working. You can go through the below significant reason to understand the source of the problem that is arising-

  1. Login problem on the ATT email:

It has been noticed that there are a number of users who cannot remember their password and thus that creates a huge mess.

att email login failed

  1. ATT fails to open on the Outlook:

This is one of the most common issues that many users face. It mainly occurs due to poor connectivity, incorrect configuration, and many more such reasons. Thus, it eventually leads to the ATT email not working.

  1. Unable to send ATT mail on Outlook:

Yes you will find there are many users who are not able to send mail through the Outlook. The reason behind this is the incorrect IMAP or the POP configuration.

Unable to send ATT mail on Outlook

How to fix ATT email not working?

  1. Problem with Settings:

It has been noticed that the most common and prominent reason behind the ATT email not working is related to settings. A wrong and incorrect configuration can lead to the problem. Therefore before checking on to some just review your setting option properly and configure your account accurately.


  1. Turn off the third-party antivirus software:

Keep a check on the third party antivirus software or the Windows firewall setup. This software becomes the reason for conflict or becomes the ultimate reason to interfere with other software and the email account on your device. Try disabling them while your work and as soon as your work is over you can change the settings. If you find that disabling is not helping, try uninstalling it.

disable antivirus

  1. POP accounts are always disturbing:

The POP account indeed creates a problem in the system. You can use the IMAP account as they are considered more reliable, secure, and effective and have many advanced features. IMAP helps you to easily sync your email account with all devices and thus you faceless issue or no issue at all.

  1. Delete the existing email profile:

You can easily remove your existing profile from the ATT email account from the Outlook and then again add it back. Sometimes few technical problems occur on your existing profile thus you face issues. Give it a try. It might work.

  1. Check on the Safe-Mode:

There can be some interfering on your Outlook software due to some adds on. So you can open your Outlook on “Safe-Mode” that will help you to avoid further meddling and thus your ATT email will eventually work swiftly.

open outlook in safe mode

  1. DNS setting can create issues:

It has been noticed that there have been times when people face the ATT email not working due to the DNS settings. Therefore switch to the Google DNS for getting the best experience.

at&t email dns issues

  1. The same email client can be a problem:

Avoid the problem of ATT email not working by logging into a different webpage and also try using different email client services. 

Solutions for the ATT email not working with Outlook:

  1. Resetting the Password:

Sometimes resetting the password of your account might help you to fix the ATT email issue which you are facing. It is one of the fastest ways to get back to your account. Want to know about resetting your ATT email password ? Click here

  1. Change or Update the Sign-in the process:

In any case, you find that you’re redirected to the ATT email login page while you’re trying your best to sign in to your account via Yahoo then consider it normal but if you’re having trouble signing in then you must clear your cache and the cookies that are in your browser. After you have done so you can test with different browsers.

  1. Get the right browser:

In case you have the Internet Explorer or the Microsoft Edge browser then that must be updated on your device. On the other hand, if you’re having the Chrome, Firefox, or the Mac-based browser then you have time to relax.

  1. Update your Javascript:

Yes, this is again important. You must update your JavaScript to fix the ATT email issue. Update the latest version or install it on your device.

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