Mozilla Firefox Keeps Freezing Up ? Get Easy Solution

There are many reasons due to which the issue of  ‘Mozilla Firefox freezing in Windows 10‘ or any other device occurs. Therefore, in this article we have explained the troubleshooting steps to fix these issues. Let’s get started and understand why this happens with your Firefox .

Follow the Steps To Resolve Firefox Crashes / Freezing Up Issue

1- Create a new Profile

  • First, open your browser and in the url section, type in “about:profiles” and press “Enter”. 

about profile

  • Next, click on “Create a New Profile” button. 

create new profile

  • Then, click on “Next”.

click next

  • Here, enter a new profile name of your choice in the box and click on “Finish”. 

profile name

  • Lastly, restart your browser and check if the Firefox crashes or freezing issue still persists go ahead to check next solution.

2- Remove Extra 'Add Ons' From Firefox Browser

Outdated and incompatible ‘add ons’ can become a reason for freezing the Mozilla firefox browser. To combat the same, check all of your add ons and disable wherever applicable.

This can be done by following these steps- 

Remove Extra Add Ons From Firefox Browser​

  • First of all, open your “Mozilla Firefox”.
  • Now, click on the “Tools” option present on the topmost section and tap on “Add ons”.

click on tools in firefox and select add on

  • Here, you will find “Add ons Manager” screen. From here, click on the “Extensions” option and proceed to the next step.

firefox add on manager

  • Now, scroll down and “Remove/ disable” add ons wherever applicable.
  • After disabling or removing the add ons, restart your browser afresh.

Please note: Always look to disable or remove add-ons which you are unable to recognise and feel that they are not required by you. 

3- Update your Firefox to latest version :

  • Often outdated browser can lead to Mozilla firefox freezing up issue. Therefore, it is vital to update your browser to the latest version which can be achieved easily by following the below instructions – 
  • Firstly, open your browser and click on 3 dot line menu button and select ‘Help’ option.

update-Firefox-click-Help

  • From the next appearing window, tap on ‘About Firefox’ option.

update-Firefox-About-Firefox

  • Now, your browser will check for latest version  of updates. Further, it will download and install the latest version in case of an outdated browser. 
  • Thereafter, once the downloading is finished, click on “Restart Firefox to Update” option.

Now, your browser is updated to the latest version and all the issues related ‘Firefox freezing’ or ‘Firefox crashing again and again’ should be fixed 

4 - Disable Hardware Acceleration from Firefox Browser

  • In your Firefox, click on the menu button from the top right corner and select “Settings”. 

select settings

  • Now, select “General” from the left pane and scroll down from the right to “Performance” section. 

general tab

 

performance

  • Now, under Performance section, uncheck the box “Use recommended performance settings”.

use recomanded

  • Moreover, untick the box “Use hardware acceleration when available”. 

Use hardware acceleration when available

  • Now, simply restart the browser and check if the freezing issue is fixed or not.

5 - Create a new data base for Firefox and remove 'Session Restore Files'

  • Open your browsers menu from top right and select “Help” option from the drop down. 

help

  • Here, tap on “More troubleshooting information”. 

more troubleshooting

  • Now under “Applications Basics”, scroll down and locate “Profile Folders” and click on “Open Folder” button next to it. 

Profile folders

 

Open folders

  • Now, locate and right-click on “places.sqlite” file and select “rename” option. In here, type “.old” at the end of the file name (places.sqlite.old) and press Enter. Click on “Yes” to confirm changes. 

places.sqlite

 

yes to confirm

  • Similarly, right click on “places.sqlite-journal” file and add “.old” at the end of it (places.sqlite-journal.old).

places.sqlite-journal

  • Next, right-click on “sessionstore.js” file and click on “Delete” option. 

Delete

  • Furthermore, find and delete any related files such as “sessionstore1.js”. 
  • Now, restart your browser and start using it. 

6 - Reset the Firefox browser

  • On your Firefox, open Menu > Help > More Troubleshooting.

help

 

more troubleshooting

  • Now from the right side, click on “Refresh Firefox” button.

referesh

  • Further, re-confirm it by pressing “Refresh Firefox” option again.  

again referesh

  • Finally, now your browser is reset. This should solve the problem of ‘Firefox freezing up on Windows 10 and 11’.

When Can Firefox freezing up or crashes issue occur ?

Firefox can crash or freeze under following circumstances – 

  • A page may can become unresponsive while loading the browser window.

freezing firefox browser While loading

  • While trying to open some websites a “Warning” error may occur.

While attempting to reach out to some particular websites

  • While downloading certain material direct from the internet.
  • Also while uploading some videos, images or a document.

upload error

  • In the midst of watching a video file the issue of ‘Firefox freezing’ can occurs.

watching a video file firefox freezing

  • While trying to copy or save data from a particular website.

save data error

Conclusion-

We hope that this writeup successfully clears all your doubts pertaining to the Mozilla Firefox freezing issue whereas the pointers given in the article comes to your best use. Make sure to follow all these steps one by one to fix your Firefox freezing up or crashing issue.