How to recover Hotmail account when locked out of it ? Quick solution guide

Best Solution for Hotmail Account Recovery Problem

This writeup discusses the simple methods by which you can recover your Hotmail account. The Hotmail account may sometimes get blocked due to protection from fraud or abuse. This happens due to unusual sign inactivity.

Procedure for Hotmail account recovery

If you are locked out of your Hotmail account, you can use the following steps to unlock it.

  • Firstly, go to account.microsoft.com and sign in to your locked account.

open account

  • Now, enter phone number or email associated with your account and request a security code.

security-code

  • The security code will be sent via a text message or email.
  • After it arrives, enter the security code into the web page.

enter the security code into the web page

  • Change your password to finish the unlocking process of your Hotmail account.

Change your password to finish the unblocking in hotmail

Note- Any suspicious sign in or fraudulent approach towards the Hotmail account disables the account and does not allow a user to activate the account. Moreover, all Hotmail accounts gets deactivated after 270 days of inactivity.

Steps to Learn About Hotmail Account Recovery

Follow these steps for Hotmail account password recovery :-

  • Firstly go to hotmail sign in and reach ‘recover your Hotmail account‘ page.

recovery hotmail page

  • Enter your email address and phone number and click ‘next’.

hotmail account recovery page

  • After this retrieve your verification code.
  • Enter your verification code and click next.
  • Now, enter your new password twice and click on change password.Change your password to finish the unblocking in hotmail

How to recover Hotmail account password ?

  • First of all, go to the Hotmail recovery page, visit https://account.live.com/resetpassword in your browser.
  • Now, select ‘I forgot my password’ option.

check the forgot password page in the top of the page on hotmail

  • Click on ‘Next’.
  • Then, enter your Hotmail email id on the following page.
  • Now select and enter the option of resetting password through phone number or email address which you provided at time of creating account.
  • Now, click on ‘Get code’ option.
  • Thereafter, recover the code from your email / phone text message and enter it in the box and click on ‘Next’.

Now please enter the verification code

  • Then, you will be taken to the password reset page. Enter the replacement password now set up a new password for the Hotmail email account. Once you set a new password, re-enter it again.

confirm hotmail password

  • Finally, now you have successfully recover the Hotmail account.

 

How to find email linked to Hotmail account ? 

You can easily find the email which is linked to Hotmail account from account information page by following the below steps-

  • Log in into your Hotmail account and click on ‘options’ from the top right corner of the screen.

select hotmail more option

  • Now select ‘more options’ from the drop-down menu.
  • Click on ‘account details’ from the ‘managing your account’ tab heading.

go to the account details in hotmail

  • Now, scroll down and click on password reset information

go to the account details and click the password reset information in hotmail

  • Here, you will see list of emails which is linked to your Hotmail account.
  • Click on ‘add’ beside the email subheading to add a new email account.
  • Click ‘remove’ at the end of the email address, to remove it from your account.

Possible Causes Stopping Hotmail Account Recovery

Hotmail account recovery may not be possible in the following cases-  

  • You can’t recover your account if the Hotmail recovery process is done post 270 days. 
  • Furthermore, an account cannot be recovered if the security questions answer are unknown.
  • In case of personal information mismatch an account recovery may not be possible.
  • Incase where the Hotmail account account recovery email is a dormant email that has not been used by the user in ages.

How to recover deleted emails from Hotmail account ?

A deleted email can be recovered by following steps-

  • First, log in your hotmail email account. 
  • Click on the deleted folder in the Hotmail email and navigate to the left pane to see all the deleted emails.
  • Browse through the deleted emails and select the checkbox next to the email messages you wish to recover.
  • Now, click on the emails which you wish to undelete. 
  • Now your deleted email will be back in your inbox. 

However you must note that Hotmail keeps the deleted email only for 30 days in the trash folder. Post 30 days all email gets deleted permanently. 

Conclusion – 

In the above article, we have provided troubleshooting steps to recover Hotmail account in brief. The correct implementation of these steps will help you in fixing your Hotmail problem.

However, if you need any further assistance for Hotmail stopped working problem, click on the link to get the solution. 

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Alena Jackson

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